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Frequently Asked Questions

Find answers to the most common questions about our services.

How do I open a new account with Heifitrust?

You can open a new account online by clicking on the "Sign Up" button on our homepage. Follow the step-by-step instructions, provide your details, and complete the KYC process.

What are the fees for international transactions?

International transactions may incur a minimal fee depending on the amount and currency. You can view detailed charges in the "Fees and Charges" section of our website.

Is Heifitrust secure for online banking?

Absolutely. We use state-of-the-art encryption and multi-factor authentication to ensure your data and transactions are completely secure.

What should I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login page. Follow the prompts to reset your password securely.

How can I contact customer support?

You can reach our customer support team via live chat, email at support@heifitrust.com, or call us at our 24/7 helpline.

Does Heifitrust offer loans or credit services?

Yes, we offer a range of loan and credit services tailored to your needs. Visit the "Loans & Credits" section on our platform for more details.

Can I schedule recurring payments?

Yes, you can set up and manage recurring payments through the "Payments" section in your account dashboard.

Are there limits to my daily transactions?

Transaction limits depend on the type of account you hold. You can view your specific limits in the "Account Details" section.

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